DENTIST IN Austin,TX
Trails Dental Group and Orthodontics
Accepting new patients
ADDRESS
fax : 512-331-0364
BUSINESS HOURS
- Mon : 8:00 AM - 5:00 PM
- Tue : 8:00 AM - 5:00 PM
- Wed : 8:00 AM - 5:00 PM
- Thu : 8:00 AM - 5:00 PM
- Fri : 8:00 AM - 4:00 PM
- Sat : Closed
- Sun : Closed
LANGUAGE SPOKEN
- English
INSURANCE
We accept and honor most dental insurance plans (PPO & HMO). The following are just a few of the dental insurance carriers we’re providers for:
- Aetna
- Ameritas
- Anthem Blue Cross
- Cigna
- Delta
- Guardian
- MetLife
- United Health Care
- UCCI
Dental Services
171 Reviews
3.9 Overall Rating
Great job with a deep cleaning. This was not a standard visit and very little discomfort after the visit. his is my second visit and I have several upcoming appointments to get my teeth and gums back on the right track. All communications have…
Always a great experience at Trails dental group on FM 620 in Austin. Thanks to Dr Cicone and her wonderful staff and welcome Bianca to the family. She made my appt. that much better.
I had a great experience at trails dental. Dr Cicone went over the what I needed to take care of in small sections that didn’t over whelm me. I knew there would be a lot since I haven’t been in a while and she made me feel really comfortable and…
I have been here twice so far and have had a positive experience both times. Dr. Diehl is a fantastic dentist, she took the time to chat with me, ask questions, and gave me meaningful suggestions for how to deal with my sensitive teeth. Bianca…
Trails Dental is amazing! Got there 30 minutes early and they got me right in. Every one in the clinic is welcoming and friendly. I would recommend Dr. Diehl as she is well versed and welcoming as well.
I had an amazing experience here for my dental exam and cleaning, everyone was so nice and welcoming.
By far, this is the best dental group I have experienced. Amy did an awesome job helping me make the right financial decision for my procedure. With each visit, I was greeted respectfully with a pleasant tone and smile. Sylvia assisted with the…
During my dental appointment, the hygienist Tanya provided an exceptional cleaning experience. She was thorough and attentive, ensuring every detail was addressed with care. The staff were incredibly welcoming and supportive, making the visit…
My visits to this dental office have been wonderful. The entire staff is caring and creates a warm atmosphere. Dr. Cicone takes the time to listen to any concerns and ensures that I feel comfortable throughout the entire process. Amy at the…
Love this office !
Tanya did a great cleaning job and Dr Cicone offered a great work around on a cap replacement. Very happy today!
Dr. Cicone, is beyond the BEST!!! She made both of my children feel amazing and gave them the best advice on how they should care for their teeth especially my 7 year old, whom she’s not too fond about dental care. The reassurance and patience…
Dr Cicone and Tanya (the hygienist) made me feel very comfortable during my examination and cleaning. They explained to me what needed to be completed and walked me through the processes. My cleaning with Tanya was amazing and also educational.…
As terrified as I always am of visiting a dental office, I have to say that the staff is so kind, soothing, and empathetic that they make me feel at ease. The whole staff is amazing, but I need to send some shout outs! Bianca was reassuring …
Bianca, Dr. Cicone, and Dr. Strong were all transparent and careful with my dental work! All of the work that I’ve had done at Trails has been pain-free. Lorelei at the front desk is also extremely helpful in terms of treatment plans and working…
Receptionist at the front desk went above and beyond attempting to locate a provider in my network.
First we just want to say that my husband's first visit appointment with Dr Cicone and her staff were ESPECIALLY HELPFUL, COURTEOUS, SUPER NICE, INSIGHTFUL AND CARING, THEY'RE CUSTOMER SERVICE WAS OUTSTANDING AND VERY WARMING. LORELEI AND BIANCA…
I had an emergency and they were able to fit me in same day. I’d never been here before but it was a great experience. Maribeth was wonderful, Amy was so helpful, and Dr. Bargatze really put me at ease. I ended up having a small crack in my…
Well all I can say about Ms Jasmyn is that she took good care of me before and after I saw the Dentist ( Dr Phamm ) which she also did an awesome job at Trails Dental Group And Orthodontist
Jana is the best! I always look forward to coming in because I know she is gonna be there to check me in! Highly recommend this dentistry! Dr. Cicone is also the best!
Reception was great. Dr. She smart had more experience. Tina was awesome It’s great place to taking care about your teeth health
From the moment I called, I knew that I had called the right place. The staff was warm, friendly & caring. The gal at the front desk, (Jana) made me feel valued and cared for. As soon as I walked in the front door, I was quite pleased. The…
I was very nervous before going into my procedure. Lots of anxiety for days before… but the day of, when the “nurse” took me into the room, my anxiety totally went away. He was awesome!! I can’t remember his name, but he was so great. Super down…
All of the staff are extremely kind and helpful specifically, Jana at the front and Dr. Corone. I was able to work out an affordable payment plan and will continue to get my dental needs handled at this office. It was a smooth and easy…
Tanya and Jana provided excellent superior service !!
Something you will never here after a visit to the dentist office. Greatest experience ever. Though I myself am not being treated the Assist Operation Manager Jana is the most exceptional manager and deserves accolades, walked me threw the…
My family has been coming to Trails Dental Group since 2013. We’ve experienced several changes with administration and doctors. I’d have to admit driving from Liberty Hill to continue our dental care is a bit absurd but when you find a great…
Office is very welcoming and assistants are very professional. Helped me work threw my dental anxiety and the provider/assistant were both very patient with me.
Dr. Cicione provided me with a very pleasant trip to the dentist. She kept me informed and was very patient with me which I appreciated very much.
I have been going to Dr. Cicone for about 5 years and find her to be the most gentle and best dentist I have ever been too and I’m 76 years old so I have seen my share. The entire staff at Trails are very professional and caring. Great folks.…
Jana and the whole group is friendly and helpful! I felt very comfortable and informed there.
Great customer service, staff are friendly. Jana at the front desk will provide undevided attention to each client. Thanks.
I took my 4 yrs old son here to have a well check visit, and I couldn't be happier with the team. Dr Jessica Cicone and her assistant Ms Alice were so sweet and patient with my son. They went all their way to make sure my son enjoy his visit as…
Great experience.
I’ve been going to Trails Dental for years. Grateful for the good dental care that I receive here. Dr Pham is great, so careful and thorough even when she’s busy. Kennedy did my X-rays recently and she was wonderful :-)
Dr K was awesome Alice was great as well!
Jana is awesome!! Love coming into the office to be greeted by someone who’s in the best mood! She’s always so nice and ready to help in any way she can.
Jana was amazing! She thoroughly explained all the breakdowns to me and answered all the questions I had. Great care from the staff.
Dr Pham and Kennedy were great!
I can't say enough about the wonderful experience I've had at Trails Dental Group and Orthodontics. As someone who has struggled with dental anxiety for years, finding a dental office that not only understands my fears but also goes above and…
Jana was the most nicest person I’ve ever met and she definitely made my stay a whole lot better
I just started going to this dental office last week and so far my favorite part of this practice is Jana! Jana is so sweet and so helpful and she makes you feel so welcomed. I am always a bit nervous changing dentist, but Jana had me cracking…
I originally had a one star review. I spoke with Jana and she cleared everything up and was very helpful. She called the health insurance company and went code by code to make sure I pay less money for my wisdom teeth removal. She is very…
Service was excellent.
Jana was very helpful! She walked me through the financial side of things and made it all super clear and easy to understand. Along with giving me multiple payment options. Thanks Jana!
Dr. Kuknoorv & Jana were absolutely amazing and took really good care of me through my absolutely horrible abstraction!! They were really patient with me and all of the the things that could go wrong with my mouth did :( but they fixed me up and…
I recently had my wisdom teeth removed by the team and I couldn't be happier with the experience. From start to finish, they were incredibly professional, and the care I received was top-notch. Dr. Lin performed the procedure with precision and…
My oral health has improved since I started visiting this dental clinic.
Very friendly and professional staff. The whole experience was top notch.
Dr. Pham, Amandalin, and Jana were wonderful. They told me exactly what I needed to get done and were very happy to help with my financial needs especially. Very easy process all the way through. Highly recommended.
I had a what seemed like a billing issue with Trails, somewhat similar to what others have posted. This was my first dental visit in many years and I'm a newbie when it comes to using my insurance to say the least. The issue turned out to just…
I went in for my regular cleaning and ended up having a cavity! Luckily, since I came in early, Tina Pham was able to do a filling. I hate getting cavities especially because my bite never feels right afterwards. Tina did a great job of making…
Dr Cicone and ALL her staff were an absolute pleasure to meet! I’ve had some terribly dreadful service in the past from 2 previous dentist offices and I can say without a doubt I’m happy I found these folks!
Love the staff. So clean. You're in and out quickly with minimal discomfort and a feeling that they've checked everything. I recommend them to everyone who asks, especially Concordia students, faculty, and staff since it is right across the…
Excellent dental work by Dr Cicone and her staff. Had severe tooth pain…fixed it in one visit. Great job!
I had the BEST service! I was scheduled for a cleaning w/ Dr Cha’s & her DA Jasmyn D., was amazing! Best cleaning and very efficient! Highly recommended!!
I have been a patient there for close to 4 years. The entire staff is amazing! I had a lot of dental trauma as a child and refused to go to the dentist. Trails Dental worked diligently with me to ease my discomfort which allowed me to get the…
Jana and Dr.Cicone are the best! Love them!
Best dental in town! Ask for Jana Calsyn she is the best front office around.
Dr. Cicone and Jana are amazing! I have a phobia of dentist offices since I was a child, and they made it so easy and comfortable. Answered any questions I had. They're great!
Love this place!! Jana is always so gentle with my teeth and Dr. Cicone is such a caring soul! AMAZING
Jana cal sun is the best . Great customer service love her!
Great service!
Terri was super gentle & very knowledgeable!
the Whole staff was so wonderful! Jana, Jasmyn, Cesar, Dr. Cicone and Terry and everyone else! thank y’all so much!
The staff is super friendly and helpful. Dr. Pham answered all of my questions and does a fantastic job cleaning my teeth, she always checked in to make sure I'm doing okay. The DA, Megan Hawthorn, was super great as well. They were quick and…
Trails Dental has been great, I've never been a fan of x-rays but Megan made them so painless. The doctor, Dr. Pham was very informative about treatment options and made me feel heard when I expressed concerns about my gums and provided me with…
I am NOT a fan of the dentist at all, but Dr. Pham and her assistant Megan made me feel so at ease during my first visit to Trails. They took the time to answer my questions, took painless x-rays and walked me step by step through my treatment!…
Dr. Cicone and Megan were great! Best dentist appointment for me ever! The front desk people were great also! I’m fortunate that I was able to get a great dental place so close to my home!
Jana Rocks!
Jana was great and made me feel so at ease.
Jana goes above and beyond for my kid. She is gentle and lets us know every step of the way what is going to happen. She takes her time so that it’s not as painful.
So dr. Cicone is a better dentist than i was expecting. The explanation of services was very clear. The explanation of pricing is was honest, nobody snuck in any weird costs. She is very good at completing her work as painless as possible. …
Best dental practice I've been to. Super informative, they eased my anxiety, AND it was painless.
I just move out here to Chicago and this place is down the street from me. I must say I had the best experience with Dr Alston and her assistant with my general care. I told her I get very nervous when I go into the dentist and she made me feel…
I had a great visit. Everything was easy and everyone was friendly. Would recommend. Dr. Alston was awesome.
Kristine is awesome!!! She made me feel comfortable during both of my deep cleanings and talked me through everything she was doing to me so I was aware. I get anxiety when I have an appointment, but with the help of Kristine I felt at ease. She…
Great customer service and both dental hygienist and Dentist provided excellent care and very informative. I totally recommend them for all your dental care.
Great service!! Been attending Trails Dental Group since 2013 (7 years). The level of Exceptional Customer Service has been consistent. Will definitely recommend this dental office to others in Austin and surrounding areas. If I can give 6 stars…
The thing I love most about this office is how they are always on time! It is such a stress reliever to know that even though you might be having a busy day, Trails will get you in and out in not time. I had a crown put in yesterday by Dr.…
Everyone at Trails Dental Group with whom I interacted was professional, courteous, engaging, well-informed, and attentive to all of my needs. I cannot recommend them more highly. Mari at the reception desk, dental assistant Megan, payment…
Great prices, quality and variety of services
This place has taken away all of my fear of the dentist. I didn't go to the dentist for years and years due to a pretty traumatic experience with my first time getting a tooth pulled. (My dentist was completely unaware of how to deal with…
The whole team is great. The experience was completely comfortable and informative. They even let me watch the machine make a crown!
This will be long but it will be worth the read. No one LIKES going to the dentist. It’s the dentist. It hurts, there are way more sharp things poking around in one of the most sensitive areas of your body than one would ever prefer, and it…
Giving 4 stars due to waiting for an hour and a half to be seen even tho I had an appointment. They deserve 5 thought. Other then that, this office visit was so great! No one wants to go to the dentist (lol) but they made it enjoyable. I had…
From the ladies at the front (Mari, Melissa & team) to the team in the back (Stacie & Dr. Hopkins), I feel confident that my dental care is in good hands. I went in for a cleaning and left knowing how to better maintain my oral health. Dr.…
I got referred by a coworker and they are right across the street from my work so very convenient. The staff is simply amazing, always professional when I come in for my appointments. The doctors are so nice and they will definitely tell you how…
My Periodontist, Staci, was very informative, explaining every part of the procedure... (Which was no walk in the park) With kindness and patience, and without judgement, and done quite professionally. These guys are not inexpensive, but they…
Superb. The office is well organized and clean. Staff is professional and friendly. I got a basic teeth cleaning and Dr. Hopkins fixed my chipped front tooth to perfection. They use up-to-date equipment and technology. Highly recommend.
Prompt service, great doctors and staff. I recommend Trails Dental Group
Trails Dental Group was extremely professional and efficient with their services. I have high levels of anxiety when it comes to going to the dentist . The staff onsite helped me by providing a safe and compassionate experience , as well as…
We love Dr. Hopkins. She's great at communicating and strikes a good balance between professional and caring.
I used to dislike going to the dentist, but, Trails Dental was nice and made me feel comfortable. They don’t doddle around and take their time like other offices I’ve been to; yet they don’t rush you either. I got my all 4 of my wisdom teeth…
We have had such wonderful experience, that my family and I have made this location our only dentist location. The staff are so friendly and understanding. Our dentist Judy Adan is one of the best we have ever worked with. I had very severe…
I recently moved to this area, and I am so happy to have found this dental office. I took advantage of their new client special pricing for my exam and cleaning. Every staff member was professional and kind, making the whole visit very welcoming…
Team and oral surgeons are amazing
My first experience with Dr. Hopkins was to repair a chipped crown. I was so pleased with her bedside manner, her staff and the care she took to make sure I had the best experience possible. Unfortunately, I moved closer into town and struggled…
Great staff that stands behind their work. Always feel comfortable bringing my smile here...always leave smiling too:D
We realized last minute that we had to still get our second teeth cleaning for the year, so we went on a search. Found Trails Dental, they helped me figure out if our insurance covered them, and they did! Got an appointment for the next day.…
After 2 emergency procedures, I would recommend them to anyone! I hate going to the dentist, but my experience was made better, from the front desk to the dentist and assistant.
We have been going to trails dental group for the past year and a half, after being unsure of where we should go, we are so glad we picked trails, Ashley Hopkins and Amanda Gonzales have been a huge part of that. They have been so helpful in…
Awesome team all around, been using Trails Dental Group for over a year, nothing less than a great experience.
Very good experience. All of the the options were clearly laid out without any undue pressure.
Finally have found a Great Dentist! The whole team is very professional.
Being a new Patient, I was very pleased at all, from the jump start ...A+
Excellent experience. Friendly place.
Great place, super friendly
